Privacy Policy
Privacy Policy
This Privacy Policy governs the manner in which Voi Collective Ltd (“Voi Collective Ltd” or “We”) handles and protects your information. Voi Collective Ltd is a private company limited by shares registered in England and Wales under company number 9224309159, with its registered address at 76 Chelsea Park Gardens, London SW3 6AE. For the purposes of the Data Protection Act 1998 and the General Data Protection Regulation 2016/679, Voi Collective Ltd is the data controller.
**INTRODUCTION**
This Security and Privacy notice outlines how we collect and process any information provided by you or collected from you. It encompasses both personally identifiable information (“personal data”) and non-personally identifiable information. The term "processing" includes collection, storage, transfer, use, or any other action taken with information. This notice also elucidates your privacy rights and the legal protections afforded to you.
Our policy fully complies with the Data Protection Act 2018 (Act), incorporating the EU General Data Protection Regulation (GDPR). Except as explicitly stated below, we neither share, sell, nor disclose any collected information to third parties.
We commit not to transfer Personal Data outside of the European Union without your prior written consent, which is contingent upon satisfying relevant Data Protection Legislation requirements.
**DEFINITIONS AND INTERPRETATION**
In this statement, we employ terms defined in the EU’s General Data Protection Regulation (GDPR).
- **Personal data**: any information relating to an identified or identifiable natural person (data subject).
- **Identifiable Natural Person**: one who can be identified, directly or indirectly, by reference to an identifier such as name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
- **Controller**: the entity which, alone or jointly with others, determines the purposes and means of processing personal data.
- **Processor**: an entity which processes personal data on behalf of the controller.
- **Processing**: any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
**DATA WE PROCESS & LAWFUL REASONS FOR PROCESSING PERSONAL DATA**
2.1. We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:
- **Your identity**: includes information such as first name, last name, title, and other identifiers provided when registering your online account or placing an order.
- **Your contact information**: includes billing address, delivery address, email address, telephone numbers, and any other details provided for account registration or order placement.
- **Transaction data**: encompasses details about payments or communications to and from you, and information about products and services purchased from us.
- **Your profile**: consists of information such as your username, password, and purchase/order history.
- **Marketing data**: comprises your preferences regarding receiving marketing communications from us, communication preferences, and actions related to your use of our services.
2.2. The lawful reasons for processing personal data, as per Article 6 of the Regulation, include:
2.2.1. **Contractual obligation**: Processing necessary to fulfill a contract with you, such as account creation, product sales, service provision, and providing advice or suggestions on products and services.
2.2.2. **Consent**: Processing based on your consent for activities such as browsing our website or requesting information about our products and services.
2.2.3. **Legitimate interests**: Processing necessary for legitimate interests, such as record-keeping, responding to your communications, protecting legal rights, and fulfilling legal obligations.
2.2.4. **Legal obligation**: Processing required to comply with legal obligations, such as providing information to legal authorities when mandated.
**INFORMATION RELATING TO YOUR PAYMENT METHOD**
Payment information is never collected or transferred to us directly. At the point of payment, you are directed to a secure page on the website, controlled independently.
**USE OF INFORMATION COLLECTED THROUGH AUTOMATED SYSTEMS WHEN YOU VISIT OUR WEBSITE**
**COOKIES**
Cookies are utilized to enhance your browsing experience and provide us with website usage statistics. By visiting our website, you consent to the use of cookies in accordance with current English and EU Cookie Law.
**WHY DO WE NEED TO COLLECT AND STORE PERSONAL DATA**
We collect and store personal data solely to provide services to our clients, suppliers, or other parties involved in contractual agreements with us. We do not process personal data for any other purpose and retain it only for as long as necessary to fulfill these contractual obligations.
**HOW WILL WE USE THE PERSONAL DATA WE COLLECT**
We act as a processor of personal data for our clients, retaining personal information only for the duration required to provide requested services. We ensure that information is accurate, up-to-date, and retained no longer than necessary, in compliance with legal requirements.
**WILL Voi Collective LTD SHARE MY DATA WITH ANYONE ELSE**
Except for credit card details, we may share your personal data with third-party service providers contracted to assist in order fulfillment. These third parties are bound by agreements ensuring secure handling and use of your data.
**UNDER WHAT CIRCUMSTANCES WILL WE CONTACT YOU**
We will contact you only when necessary under the Regulation, ensuring stringent measures to minimize unauthorized access or disclosure of your personal data.
**YOUR RIGHTS TO REQUEST YOUR PERSONAL INFORMATION UNDER GDPR**
You have various rights under the GDPR, including access, deletion, correction, complaint to a supervisory authority, information about data processing, restriction of processing, data portability, objection to processing, and rights regarding automated decision-making and profiling.
**YOUR DUTY TO INFORM US OF CHANGES**
It is your responsibility to ensure that the personal data we hold about you is accurate and current. Please inform us promptly of any changes to your personal data.
**WITHDRAWAL OF YOUR CONSENT**
You may withdraw your consent for processing personal data at any time by contacting us. We will verify your identity before processing any requests to access, edit, or delete your information.
**COMPLAINTS**
We record and utilize information provided in complaints to resolve issues efficiently and may share information with relevant parties for this purpose. We maintain statistics for service assessment without identifying individuals.
**CONTACT**
For any questions regarding this Privacy Policy, please contact us at hello@voicollective.com.
**CHANGES TO OUR PRIVACY POLICY**
We reserve the right to update this Privacy Policy as necessary or as required by law. Any changes will be promptly posted on Our Site, and your continued use of Our Site after such changes constitutes acceptance of the updated terms. We recommend regular review of this page for updates.
This Privacy Policy governs the manner in which Voi Collective Ltd (“Voi Collective Ltd” or “We”) handles and protects your information. Voi Collective Ltd is a private company limited by shares registered in England and Wales under company number 9224309159, with its registered address at 76 Chelsea Park Gardens, London SW3 6AE. For the purposes of the Data Protection Act 1998 and the General Data Protection Regulation 2016/679, Voi Collective Ltd is the data controller.
**INTRODUCTION**
This Security and Privacy notice outlines how we collect and process any information provided by you or collected from you. It encompasses both personally identifiable information (“personal data”) and non-personally identifiable information. The term "processing" includes collection, storage, transfer, use, or any other action taken with information. This notice also elucidates your privacy rights and the legal protections afforded to you.
Our policy fully complies with the Data Protection Act 2018 (Act), incorporating the EU General Data Protection Regulation (GDPR). Except as explicitly stated below, we neither share, sell, nor disclose any collected information to third parties.
We commit not to transfer Personal Data outside of the European Union without your prior written consent, which is contingent upon satisfying relevant Data Protection Legislation requirements.
**DEFINITIONS AND INTERPRETATION**
In this statement, we employ terms defined in the EU’s General Data Protection Regulation (GDPR).
- **Personal data**: any information relating to an identified or identifiable natural person (data subject).
- **Identifiable Natural Person**: one who can be identified, directly or indirectly, by reference to an identifier such as name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
- **Controller**: the entity which, alone or jointly with others, determines the purposes and means of processing personal data.
- **Processor**: an entity which processes personal data on behalf of the controller.
- **Processing**: any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
**DATA WE PROCESS & LAWFUL REASONS FOR PROCESSING PERSONAL DATA**
2.1. We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:
- **Your identity**: includes information such as first name, last name, title, and other identifiers provided when registering your online account or placing an order.
- **Your contact information**: includes billing address, delivery address, email address, telephone numbers, and any other details provided for account registration or order placement.
- **Transaction data**: encompasses details about payments or communications to and from you, and information about products and services purchased from us.
- **Your profile**: consists of information such as your username, password, and purchase/order history.
- **Marketing data**: comprises your preferences regarding receiving marketing communications from us, communication preferences, and actions related to your use of our services.
2.2. The lawful reasons for processing personal data, as per Article 6 of the Regulation, include:
2.2.1. **Contractual obligation**: Processing necessary to fulfill a contract with you, such as account creation, product sales, service provision, and providing advice or suggestions on products and services.
2.2.2. **Consent**: Processing based on your consent for activities such as browsing our website or requesting information about our products and services.
2.2.3. **Legitimate interests**: Processing necessary for legitimate interests, such as record-keeping, responding to your communications, protecting legal rights, and fulfilling legal obligations.
2.2.4. **Legal obligation**: Processing required to comply with legal obligations, such as providing information to legal authorities when mandated.
**INFORMATION RELATING TO YOUR PAYMENT METHOD**
Payment information is never collected or transferred to us directly. At the point of payment, you are directed to a secure page on the website, controlled independently.
**USE OF INFORMATION COLLECTED THROUGH AUTOMATED SYSTEMS WHEN YOU VISIT OUR WEBSITE**
**COOKIES**
Cookies are utilized to enhance your browsing experience and provide us with website usage statistics. By visiting our website, you consent to the use of cookies in accordance with current English and EU Cookie Law.
**WHY DO WE NEED TO COLLECT AND STORE PERSONAL DATA**
We collect and store personal data solely to provide services to our clients, suppliers, or other parties involved in contractual agreements with us. We do not process personal data for any other purpose and retain it only for as long as necessary to fulfill these contractual obligations.
**HOW WILL WE USE THE PERSONAL DATA WE COLLECT**
We act as a processor of personal data for our clients, retaining personal information only for the duration required to provide requested services. We ensure that information is accurate, up-to-date, and retained no longer than necessary, in compliance with legal requirements.
**WILL Voi Collective LTD SHARE MY DATA WITH ANYONE ELSE**
Except for credit card details, we may share your personal data with third-party service providers contracted to assist in order fulfillment. These third parties are bound by agreements ensuring secure handling and use of your data.
**UNDER WHAT CIRCUMSTANCES WILL WE CONTACT YOU**
We will contact you only when necessary under the Regulation, ensuring stringent measures to minimize unauthorized access or disclosure of your personal data.
**YOUR RIGHTS TO REQUEST YOUR PERSONAL INFORMATION UNDER GDPR**
You have various rights under the GDPR, including access, deletion, correction, complaint to a supervisory authority, information about data processing, restriction of processing, data portability, objection to processing, and rights regarding automated decision-making and profiling.
**YOUR DUTY TO INFORM US OF CHANGES**
It is your responsibility to ensure that the personal data we hold about you is accurate and current. Please inform us promptly of any changes to your personal data.
**WITHDRAWAL OF YOUR CONSENT**
You may withdraw your consent for processing personal data at any time by contacting us. We will verify your identity before processing any requests to access, edit, or delete your information.
**COMPLAINTS**
We record and utilize information provided in complaints to resolve issues efficiently and may share information with relevant parties for this purpose. We maintain statistics for service assessment without identifying individuals.
**CONTACT**
For any questions regarding this Privacy Policy, please contact us at hello@voicollective.com.
**CHANGES TO OUR PRIVACY POLICY**
We reserve the right to update this Privacy Policy as necessary or as required by law. Any changes will be promptly posted on Our Site, and your continued use of Our Site after such changes constitutes acceptance of the updated terms. We recommend regular review of this page for updates.